Samsung smartthings channel connection problem

**App version:**2.26.0
Phone OS: Android 10
Problem description:

Hi, when I try to connect Olisto to Samsung smartthings I can log in and I get locations to choose from and what I want to allow Olisto to do. After that I get white page with following text (I removed the token):

cannot GET /channel/samsung-smartthings/ops/externalWait?token=xxxx&redirectURL=null

Any ideas how to fix this problem? I have already tried to reboot phone, clear cache of Olisto and also tried with different phone.

Same problem here, anybody has a solution?!

Hi. Having the exact same problem. An update on this would be much appreciated. If you need more in depth details let me know. Perfectly willing to help troubleshoot this.

Trying to connect my Smartthings hub to Olisto to be able to control KlikAanKlikUit.

Same problems here

Same issue here with Smartthings.
I login with my samsung account.

For me this started to work in few days ago. I did not change anything. Just tried again to connect Olisto to Smartthings. Hopefully this helps atleast bit, since it seems to be common problem.

Still looking into this, but in jvata’s case, something that may have also played a role is that this error also happened if after selecting a home on the Samsung site you click the button that refuses permission instead of the one that grants it. It may be confusing that it’s possible to explicitly refuse at that point, and the button placement and the confusing error message on our side wouldn’t help with that.


(The button on the left gives permission. The one on the right refuses it explicitly.)
The error message on our side when this happens has now been cleaned up to go back to the app and say connecting was unsuccesful, and I’ve added some extra logging to help us figure out if there is more going on. If you were having trouble please give it another shot.

The extra logging helped us uncover some more details, and we are in talks with Samsung to address this issue.