eWeLink broken, unable to reconnect

Support
1

I noticed that my eWeLink connection in Olisto is broken, and it would not reconnect. No change on my end. On the first try the login page just blinks. On retry it says authorization error. The eWeLink Android app still logs in fine with the same information.

Update: half a day later it seems to have reconnected on its own

2 likes
2

same problem

3

Hello!
Same problem here. The Login to reconnect will show no progress. Only a circle rotate in front of „Oauth And Log In“. Hello Support! Please fix it.

br Martin

4

Dear Olisto,
I’ve the same issue with Ewelink Channel. I’m unable to reconnect.

Could you please indicate how to fix it?

Thanks in advance

Salmec

5

Llevo varios dĂ­as sin poder conectar con el canal de ewelink. No puedo usar ninguna de las rutinas creadas. ÂżQue problema es el que hay? Porfavor arreglen esto.
Un saludo

6

Hello OLISTO! WAKE UP! A good new 2025!

The used API-token is wrong. Here the return-code from eWelink:
{“success”:false,“error”:“invalid_token: API Token is not valid or has been revoked”}

What’s the problem the use the right API-token? Please contact eWelink to fix it. Thank you.

7

ENDLICH!!! Nun funktioniert die Verbindung zu eWeLink wieder. Man kann den Kanal wieder verbinden. Ein groĂźes DANKESCHĂ–N an den Menschen, der sich darum gekĂĽmmert hat. Leider hat sich ja OLISTO selbst hier zum Thema nicht gemeldet.

Grüße aus Deutschland…

8

Dear all,

Thank you for your patience. We have indeed released an update to eWeLink which should fix the issues above. If you are still experiencing issues, please let us know.

An Update on Olisto’s Current Focus

We want to take a moment to acknowledge and thank you for being part of the Olisto community. As some of you may have noticed, we’ve been less active on the forum recently. While we remain dedicated to keeping the Olisto app running, our main focus has shifted to other parts of our platform, particularly in the B2B sector, which is less visible to most app users but essential to our overall operations.

We know how much many of you value the Olisto app—we do too. It’s a project we’re passionate about, but right now, our resources are limited, and we need to prioritize carefully. This doesn’t mean we’re neglecting the app; we’re still working to keep it running smoothly. However, it may take us longer to address certain issues, and we sincerely appreciate your patience and understanding when that happens.

Some of you have asked whether introducing a paid version of Olisto could help. We’ve looked into this, but unfortunately, the costs of hosting and maintaining the app outweigh what a subscription model would bring in, making it an unsustainable solution.

That said, your feedback and reports are incredibly valuable to us. Even though the app isn’t our primary focus at the moment, we continue to monitor the forum and address issues wherever we can. Please don’t hesitate to reach out if you encounter problems—we’re here to help as much as we’re able.

Thank you for your continued support, your input, and your understanding. Olisto wouldn’t be what it is without you, and we truly appreciate your loyalty.